Terms of Use

This Online Business Registration System (OBRS) is operated on behalf of the Government of Sierra Leone by the National Investment Board (NIB), pursuant to the concession agreement between NIB and Multigis eServices (SL) Limited. By accessing or using OBRS, you agree to the terms set out below. If you do not agree, do not use this platform.

1.  Who may use OBRS

OBRS is open to any individual or entity that is legally capable of entering into binding agreements under the laws of Sierra Leone. Persons under the age of 18 may not register an account or submit applications without the written authority of a legal guardian who is themselves eligible to use the platform.

NIB reserves the right to refuse or revoke access to any user who provides false information, misuses the platform, or acts in a manner inconsistent with these terms or applicable law.

2.  Your account

You are responsible for maintaining the confidentiality of your login credentials. Any action taken through your account is your responsibility. If you suspect unauthorised access, you must notify NIB immediately at businessregistration@nib.gov.sl and change your password without delay.

Each individual may hold only one OBRS account. Creating duplicate accounts to circumvent any restriction or review process is prohibited and may result in permanent suspension of all accounts held by that individual.

3.  Accuracy of information

When submitting any application or document through OBRS, you warrant that the information you provide is true, complete, and not misleading. Providing false particulars in a registration or related document is an offence and may attract criminal liability in addition to rejection or revocation of registration.

You are responsible for keeping your account details and any associated business records up to date. Failure to notify NIB of material changes (such as a change of registered office, a change of directors, or the cessation of business) within the periods prescribed by law may expose you to penalties.

4.  Fees and payments

Fees are payable for all services on OBRS except the public business name search and certificate verification tools. Published fees are those approved by NIB and are subject to revision. The applicable fee is displayed before you confirm any application; you will not be charged without your explicit confirmation.

Fees paid are non-refundable, including when you withdraw an application. NIB may refund a fee in exceptional circumstances, for example where a service fails on NIB's side after payment has cleared, at its sole discretion. Any such refund is arranged by NIB staff; none is made automatically.

5.  Permitted use

You may use OBRS only for lawful purposes directly connected to business registration and related regulatory filings in Sierra Leone. The following are expressly prohibited:

• Submitting applications on behalf of another person without their documented authority.
• Using automated scripts, bots, or scrapers to interact with the platform.
• Attempting to access data, accounts, or areas of the system that you are not authorised to access.
• Uploading documents that you know to be forged, altered, or otherwise inauthentic.
• Using the platform to register a business for any purpose prohibited under Sierra Leonean law.

6.  Documents and certificates

Certificates and other official documents generated by OBRS carry a QR code that links to a public verification endpoint. Documents downloaded from OBRS for personal use are marked as uncertified copies. Certified copies, where available, are issued directly by NIB and are encrypted and transmitted by email to your registered address. Only documents bearing NIB's official digital certification are valid for presentation to third parties as evidence of registration.

7.  Intellectual property

All software, design elements, text, and data that form part of the OBRS platform are the property of the Government of Sierra Leone and/or Multigis eServices (SL) Limited. You may not copy, redistribute, or create derivative works from any part of the platform without written permission, except that you may print or save documents generated specifically for you in connection with your own filings.

8.  Service availability

NIB and Multigis will use reasonable efforts to keep OBRS available during normal business hours. However, the platform may be taken offline for maintenance, upgrades, or reasons beyond our control. We will not be liable for any loss arising from temporary unavailability, provided that time-sensitive deadlines affected by a platform outage will be noted and handled fairly on a case-by-case basis upon written request to NIB.

9.  Limitation of liability

OBRS is provided as an administrative convenience. NIB's acceptance or rejection of an application through this platform does not guarantee the legality or commercial viability of the underlying business. Neither NIB nor Multigis eServices (SL) Limited shall be liable for any indirect or consequential loss arising from use of the platform, including loss of business or data, except to the extent that such liability cannot be excluded under the laws of Sierra Leone.

10.  Changes to these terms

NIB may revise these terms from time to time. Where a revision is material, registered users will be notified by email at least 14 days before the change takes effect. Continued use of OBRS after the effective date constitutes acceptance of the revised terms. The version date at the top of this page always reflects the currently operative version.

11.  Governing law

These terms are governed by the laws of the Republic of Sierra Leone. Any dispute arising from use of OBRS that cannot be resolved directly with NIB shall be subject to the jurisdiction of the courts of Sierra Leone.

12.  Contact

Questions about these terms may be directed to NIB at info@nib.gov.sl or in writing to 3 Jomo Kenyatta Road, Freetown, Sierra Leone.